Facebook Fundraising FAQs

How do I create a Birthday or Occasion Facebook Fundraiser?

Desktop Computer

  1. Log in to your personal Facebook page.
  2. Find the "Explore" tab on the left-hand side of your Facebook News Feed. Select "Fundraisers."
  3. Select "Raise Money for a Nonprofit Organization."
  4. Search and select Multiple Sclerosis Association of America in the search bar.
  5. Complete the basic fundraiser information (Ex: fundraising goal, end date, etc.)
  6. Tell your friends and family a bit about your fundraiser.
  7. Pick your fundraiser cover photo.
  8. Select "Create."

Facebook Mobile App

  1. Log in to your personal Facebook page.
  2. Tap on the tab to the far right with three horizontal lines at the bottom of your screen. Select "Fundraisers."
  3. Tap on the "Raise Money" button in the center of the screen.
  4. On the next screen, select "Nonprofit."
  5. Search and select Multiple Sclerosis Association of America in the search bar.
  6. Complete the basic fundraiser information.
  7. Once your information is complete, select "Create" in the upper right-hand corner of the screen.

How is creating a Facebook Fundraiser different than just sharing a link to my personal fundraising page on Facebook?

Unlike a basic link share, Facebook Fundraiser posts are rich and dynamic posts that motivate more friends to donate quickly. Posts through a Facebook Fundraiser include an image, story, thermometer, donate button, and more. You can easily invite all of your friends, and they will see updates from the fundraiser, as well as from other friends who donate. Your friends are also encouraged to invite and share with their friends, which means you may receive gifts from people you don’t even know who were moved by your story! Facebook also provides you with a quick and easy way to check your progress – including donations that come in through your select MSAA peer-to-peer fundraiser page or your Facebook Fundraiser.

What is connected between my MSAA peer-to-peer fundraising page and my Facebook Fundraiser?

When you create a Facebook Fundraiser, your personal story and fundraising goal will be populated in Facebook. A cover photo and fundraiser name is also provided. Following creation of your Facebook Fundraiser, all donations will sync, meaning all donations received either on Facebook or through your personal page will be included in thermometers in both places.

How do I change my cover photo or description for my Facebook Fundraiser?

From your Facebook Fundraiser, click “…More” under the invite button, then click “Edit Fundraiser.” Changes that you make to your cover photo or description on Facebook will not be reflected on your personal page. This allows you to tailor content appropriately in either location.

Is my Facebook Fundraiser public?

Yes. Fundraisers are public, so anyone can see them. Only people with Facebook accounts can make a donation.

How can I delete my Facebook Fundraiser?

From your Facebook Fundraiser, click “…More” under the invite button, then “Delete Fundraiser.”

How do I connect my MSAA peer-to-peer fundraising page with a Facebook Fundraiser?

You must first be a registered participant for a select MSAA peer-to-peer fundraiser. To connect with a Facebook Fundraiser, log in to your Participant Center and click to connect with Facebook. Accept Facebook’s permissions and your new Facebook Fundraiser is created!

What if I previously created a Facebook Fundraiser on Facebook and now want to link it to my MSAA peer-to-peer fundraising page?

Existing Facebook Fundraisers cannot be linked to a peer-to-peer fundraising page. You must visit your Participant Center to create a new Facebook Fundraiser. Facebook Fundraisers not created through the Participant Center will not sync to your thermometer. We recommend you delete any existing Facebook Fundraisers that you intended to link to your peer-to-peer fundraising page and then visit your Participant Center to create a new Facebook Fundraiser.

Which MSAA events can I link to a Facebook Fundraiser?

Currently, select MSAA peer-to-peer fundraising pages have the capability to be connected with a Facebook Fundraiser. Please email events@mymsaa.org for more information.

What data will Facebook receive once I connect my personal page to Facebook Fundraisers?

When connecting your personal fundraising page to a Facebook Fundraiser, Facebook receives information on the campaign you are fundraising for, your personal story from your personal page at the time of the connection. On an ongoing basis, Facebook also receives updates on the amount of funds you have raised in order to keep the thermometer on your Facebook Fundraiser synced to the thermometer on your personal page. Facebook does not receive information about donors that donate through your personal page.

Do donations still go to MSAA if people donate through my Facebook Fundraiser?

Yes, all donations will go to MSAA.

Will donors to my Facebook Fundraiser receive a receipt?

When someone makes a donation through a Facebook Fundraiser, a payment receipt is sent to the primary email listed on the donor’s Facebook account. This payment receipt includes the organization’s tax ID number and confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.